Policy draft
Refund and credit policy
A launch policy must be finalized with local legal and payment-provider review before real payments are enabled.
Unused credits
Requests for refunds of unused service credits should be reviewed against the final published policy and applicable consumer-protection requirements.
Failed service events
Spam, merchant test mode, duplicate page refreshes, system failures and interactions that do not reach the qualification threshold should not create usage charges.
Payment disputes
Verified refunds and chargebacks should be recorded as compensating ledger entries. The admin dashboard distinguishes internal revenue events from provider settlement and cash received.